Effective Date: 21 march 2025

Thank you for shopping at Nagaraju Agro Products. We are committed to providing our customers with high-quality Kashmiri saffron. However, if you are not entirely satisfied with your purchase, we’re here to help.

Returns

You have 7 calendar days to return an item from the date you received it.

To be eligible for a return:

  • Your item must be unused and in the same condition you received it.

  • Your item must be in the original packaging.

  • Only unsealed items will be accepted for return. Sealed items are not eligible for return or refund.

  • You must provide proof of purchase or order receipt.

Refunds

Once we receive your item, we will inspect it and notify you about the status of your refund.

  • If your return is approved, we will initiate a refund to your original payment method.

  • You will receive the credit within a certain number of days, depending on your payment issuer’s policies.

Shipping

You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Damaged or Incorrect Products

In the unlikely event that your order arrives damaged, defective, or incorrect, please contact us immediately. We will gladly arrange a replacement or issue a full refund, including the return shipping charges.

Contact Us

If you have questions about returning your item or require assistance, please contact us:

  • Email: info@nagarajuagroproducts.com

We appreciate your trust in Nagaraju Agro Products and strive to ensure your complete satisfaction